At Tucker And Tate®, we respect the privacy of our customers and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose information from you when you visit our website or make a purchase.
Information We Collect
We collect information in two ways: directly from your input and automatically through website technology.
User-provided information
- Contact details like your name, email address, and phone number when you make an account, place an order, or contact customer service.
- Payment information like your billing and shipping address, credit card number, and payment history.
- Communications like questions or comments you address to us directly by phone, email, chat, social media or other channels.
- Public information from your social media profile like your username, profile photo or other non-private data if you interact with our social pages.
Automatically collected information
- Usage information like pages you visit, links you click, items you view and add to your cart and browsing habits to understand how users find and interact with our site.
- Device information like your IP address, device ID, type of browser and operating system to diagnose technical issues and display content optimally.
- Location information like your general geographic area inferred from your IP address to personalize content.
We use cookies and similar tracking technologies to collect usage data. You can control these tracking tools through your browser settings. Opting out may affect website functionality.
How We Use Information
Tucker And Tate® uses your personal information only for business purposes:
- Process orders and returns
- Create and maintain customer accounts
- Personalize shopping experiences like product recommendations
- Improve website and app functionality
- Contact you about orders and respond to inquiries
- Offer promotions you may like based on past orders
- Prevent fraud, security breaches, and violations of our Terms
- Comply with legal and regulatory obligations
We limit employee access to personal data and keep it only as long as necessary for these business purposes. We will not sell your personal information to third parties.
Information Sharing
We share customer information only in a few situations:
Service providers: We work with select companies to handle order fulfillment, shipping, email/text communications, marketing, advertising, analytics, security, fraud prevention, payment processing and legal services. They are given access to information required for their function only and must safeguard data.
Business transfer: If we sell part or all of our business, customer data may be shared with the new owners who would be required to keep info secure and private. You would be notified of any ownership change.
Legal requirements: We may be required to disclose information to government authorities, courts or external parties only when compelled by subpoena, court order or other legal procedure. We will attempt to fight requests that seem excessive or invalid.
Your consent: In situations not covered above, we will ask for your explicit consent before sharing your personal information. This allows you full control.
Your Data Rights and Choices
Tucker And Tate® aims to give customers control over their information. You have the right to:
- Access the personal data we hold including what categories we collect, why it’s needed, who it’s shared with, and how long it’s stored. Simply contact us to request your full file.
- Correct any incomplete or inaccurate personal data by updating your customer account or reaching out to us directly.
- Delete your personal data from our systems and any associated accounts by emailing a request. We may retain some transaction history to comply with regulations.
- Export a copy of your personal data for your records or to transfer to another service provider.
- Opt-out of receiving our marketing emails, texts, telephone calls and postal mail. Just click unsubscribe or adjust your account settings.
- Restrict processing if you believe we are misusing your data or accessing it outside the agreed purposes. Let us know and we can limit use while we investigate.
- File complaints about any data misuse directly with us or with your local data protection authority. We welcome feedback to improve our privacy practices.
Data Protection and Security
Tucker And Tate® implements safeguards to keep your data secure including:
- Encryption of sensitive information like payment data during storage and transmission using modern protocols and technologies like TLS, AES-256, and SHA-256.
- Authentication requirements like passwords, two-factor verification and email confirmation to access accounts.
- Access limitations that allow only authorized personnel to view sensitive data based on role.
- Monitoring systems to detect and respond to suspicious activity like attempted intrusions. We run frequent security audits.
- Secure servers in a modern data center with backup systems and physical safeguards against equipment theft.
- Destruction protocols to permanently delete data no longer needed for business purposes from our systems.
While we aim for robust security, no method is completely infallible. We cannot guarantee total prevention of unauthorized access or cyber attacks. By using our site, you agree to accept this small risk. Please notify us immediately if you become aware of any breach of data security.
Children’s Privacy
The Tucker And Tate® website is meant for adults ages 18 and over. We do not knowingly collect information from children under 13 without verified parental consent. If you believe we may have unintentionally gathered data on a child, please contact us promptly so we can delete those details.
Changes to this Policy
We may need to update this Privacy Policy periodically as our website, applications, products, and services evolve. The effective date at the top indicates when the latest version was published. Any material changes will be highlighted for your review. By continuing to interact with Tucker And Tate® after a revised Privacy Policy goes into effect, you accept the updated practices. Please periodically review this page for the most current version.
Contacting Us
Please don’t hesitate to reach out with any questions or concerns about this Privacy Policy, our data collection, or your rights. You can contact us at:
Tucker And Tate®
Attn: Privacy Officer
123 Main St, New York, NY 12345
[email protected]
(555) 123-4567
We welcome transparent communication to improve our privacy practices and build trust. Thank you for being part of the Tucker And Tate® community!
