These Terms of Use govern your use of the Tucker And Tate® website, mobile applications, and related products and services (collectively “Services”). By accessing our Services, you agree to be bound by these Terms. If you do not agree with any part of the Terms, you may not use the Services.
1. Overview
Tucker And Tate® offers an ecommerce website and mobile apps selling specialty baby and children’s apparel and accessories. By using our Services, you agree to purchase products responsibly for personal use only, provide your real name, address and payment information truthfully and follow all applicable laws and regulations.
Tucker And Tate® reserves the right to modify these Terms at any time by posting updated versions. We will highlight material changes, but you are responsible for regularly reviewing for any revisions as all are considered binding. Continued use of the Services after changes signifies your acceptance.
2. Account Registration
You must be at least 18 years old to create an account and place orders on Tucker And Tate®. This age requirement helps ensure compliant collection of data from adults only. Registration requires a valid email address where all communications will be sent. You certify that all account details provided are accurate.
It is your responsibility to update personal details when they change. Only one account is allowed per person. Account sharing is prohibited. You are solely responsible for maintaining confidentiality of your login credentials. Notify us immediately of any unauthorized access to your account.
3. Ordering Products
By completing checkout and submitting payment for an order, you certify that you are an authorized cardholder and legally able to enter into purchase contracts. Tucker And Tate® fulfills orders only after authorization and validation of payment. All amounts shown are in U.S. dollars.
Product availability and pricing may change over time. We strive to reflect current inventory and cost in real-time on the site through regular updates. In the unlikely event an item is no longer available after you place the order, we will notify you promptly with options to request a refund or substitute item.
Once an order ships, tracking information will display in your account. Ownership and risk of loss transfer to you upon shipping. Please inspect packages promptly on arrival and alert us of any damage or other issues.
4. Returns and Exchanges
If you are unsatisfied with any product for any reason, you may return it for a full refund within 90 days of receiving your shipment. Simply initiate a return request in your account dashboard or contact Customer Service. We will provide a pre-paid return shipping label.
Refunds are generally issued to the original payment method within 3 business days of receiving the return. Exchange requests will be fulfilled once the original item is received back. Sale items may not be eligible for return or exchange.
Clothing and accessories must be returned unworn in original packaging. Baby gear must be cleaned before sending back. We reserve the right to refuse refund or exchange for used, damaged, or otherwise unsellable items.
5. Payment Methods
Tucker And Tate® accepts major credit and debit cards—Visa, Mastercard, American Express and Discover. We use secure encryption to protect your card details during transmission. Payment is collected at the time you place the order prior to fulfillment.
If a charge is declined, your order will be canceled unless an alternative form of payment is provided. If you notice any unauthorized or fraudulent charges made by Tucker And Tate®, please contact us promptly for assistance.
6. Promotions and Coupons
From time to time, we offer sales, discounts, and giveaways through our email newsletter and website banners. Terms and expiration dates apply. Discounts generally may not be combined with other offers unless expressly stated.
Coupon codes must be entered at checkout to redeem. We reserve the right to discontinue or modify promotions at any time. Void where prohibited.
7. Taxes
When ordering from Tucker And Tate®, your total may include state and local sales tax based on purchase amount, location, and tax rates. Taxes are calculated automatically during checkout. We will collect any required taxes and remit payments to the appropriate authorities.
8. Shipping and Delivery
We offer standard shipping within the contiguous U.S. with delivery time frames varying based on your location. Upgraded expedited shipping options may be available for an additional cost. Tracking information is provided with all shipments.
You may choose basic adult signature or full adult signature required on delivery. If no one is available to accept an order requiring signature confirmation, it will be returned to our warehouse. You agree to cover any added return shipping costs.
We pack items with care to prevent damage and ship promptly once an order is placed. However, we cannot be liable for delays or losses caused by the shipping carrier. Please inspect packages promptly on arrival and notify us within 3 days of any issues.
9. Privacy Practices
Use of Tucker And Tate® Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review the Privacy Policy to understand how we collect, use, and disclose information about you. Reach out with any data usage questions.
10. User Content
Anything you post, upload, share, store, or otherwise provide through the Services like reviews, photos, comments, or other submissions becomes our property. We may use this content for marketing, promotions, product development or any other internal purpose without compensation or attribution back to you.
By sharing user content, you agree you have the legal right to provide it and allow us to use it without infringing on third party intellectual property rights. Tucker And Tate® is not liable for any user content shared illegally or in violation of another’s rights.
We have discretion to remove any user submissions at any time without notice, including content deemed abusive, inflammatory, infringing, or otherwise inappropriate. Users waive any claims arising out of Tucker And Tate®‘s content moderation decisions.
11. Copyright and Trademarks
The Tucker And Tate® website design, text, graphics, interfaces, and all intellectual property including trademarks, logos, and service marks are owned by and remain the property of Tucker And Tate®, Inc. They may not be copied, imitated, or used without our express written permission. We will enforce our intellectual property rights to the fullest extent.
12. Reviews and Testimonials
We welcome product ratings and reviews to help other families make informed buying decisions. You may only submit reviews for items you have actually purchased from Tucker And Tate®. All content must represent your independent and honest opinion or experience.
In posting any testimonials, you grant us a perpetual license to reuse that content in our marketing materials without compensation. We reserve the right to edit or remove any reviews at our sole discretion.
13. Liability Disclaimer
Tucker And Tate® strives for completely satisfactory Services, but cannot make any warranties or representations as to suitability, reliability, availability, timeliness, security or accuracy.
Use of our Services is at your own risk. Tucker And Tate® is not liable for any incidental, indirect, punitive, special or consequential damages arising out of or related to the Services, site, content or user submissions. This applies even if we have been advised of the possibility of damages.
14. Indemnification
By using the Tucker And Tate® Services, you indemnify, defend and hold harmless Tucker And Tate®, Inc. and our officers, directors, employees, contractors and agents from any damages, liabilities, claims or expenses arising from your use of the site or breach of these Terms. This includes third party claims arising from content you supply. We reserve the right to assume exclusive defense in any matter subject to indemnification.
15. Governing Law
These Terms and any disputes arising from your use of Tucker And Tate® Services shall be governed by the laws of the State of New York without regard to conflict of law principles. Any legal actions, claims or demands shall be handled exclusively in the federal or state courts located in New York. We make no representation that Services are appropriate, legal or available for use in all jurisdictions.
16. Severability
If any provision of these Terms is deemed unlawful, void or unenforceable, that clause will be deemed severable and will not affect the validity or enforceability of the remaining provisions. Section headings are provided for convenience only and should not be used to interpret the Terms.
17. Changes to Terms
Tucker And Tate® may modify these Terms at any time by posting an updated version. We will highlight significant changes, but you are responsible for reviewing regularly for revisions as all are legally binding. Continued use of our Services after changes signifies your acceptance.
18. Contact Us
Please don’t hesitate to contact us if you have any questions about these Terms of Use, our practices, or your experiences using Tucker And Tate® Services. We value your feedback. You can reach us at:
Tucker And Tate®
123 Main St.
New York, NY 12345
[email protected]
(555) 123-4567
These Terms represent the entire agreement between Tucker And Tate® and you. Thank you for being part of our community!
